Jorgio’s features Xikar and Vector lighters due to their unsurpassed quality, value and manufacturer warranties. If you are having problems with your lighter please contact the appropriate manufacturer listed below. If you need to return your lighter, please be sure the lighter is fit for mailing (no lighter fluid) and properly packed.
Xikar offers a lifetime warranty on all Xikar lighters.
If you feel your Xikar lighter failed to live up to Xikar’s promise of fit, finish or function, simply return it and they will repair or replace it under their “Total Satisfaction Guarantee”.
If you need to return your Xikar lighter, please remove the fluid and return the lighter only (without the box) in a padded/bubble mailing envelope to:
P.O. Box 025757
Kansas City, MO 64102-5757
Vector-KGM offers a limited 5 year warranty on all lighters.
The Vector-KGM warranty covers five years from the date of the original retail purchase. The Vector-KGM warranty covers mechanical parts only under normal use and excludes damages resulting from accident, misuse, tampering and abuse. The warranty does not apply to the outer case finish of the lighter. To obtain service under the Vector-KGM warranty, return the lighter with the following information: date & location of purchase, and a copy of the original receipt. Vector-KGM requires $7.00 to accompany the return to cover shipping and handling.
KGM Industries Co., Inc.,
c/o Service Dept.
6016 Triangle Dr.
City of Commerce, CA 90040